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MERA001 - Meraki Authentication Failed

Agent error code #MERA001 indicates the Meraki Dashboard rejected the API key in the agent's Authorization: Bearer <key> header (HTTP 401).

This is distinct from authorization failures (#MERA002), where the key is valid but lacks access to the configured organisation.organization.

Common causes include:

  • The API key has a typo or trailing whitespace
  • The key was regenerated in the Meraki Dashboard and the Knocknoc backend was not updated
  • The key belongs to a deactivated Dashboard administrator

Steps to Resolve

  1. In the Meraki Dashboard, open your profile and confirm an API key is enabled
  2. Re-enter the Dashboard API key in the Knocknoc backend configuration and save
  3. If in doubt, regenerate the key in the Dashboard and update Knocknoc

Still Having Issues?

We can help you out, contact us at [email protected].