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KEMP101 - Failed to Add Kemp LoadMaster Allowlist Entry

Agent error code #KEMP101 indicates that Knocknoc could read the global ACL but the call to add an address to the allowlist failed.

An add failure usually points at a permissions boundary on the write path or a transient LoadMaster error.

Common causes include:

  • The user account can read but not modify the global ACL (see #KEMP002)
  • The address being granted was rejected by the LoadMaster as malformed
  • The LoadMaster returned a transient error while applying the change

Steps to Resolve

Confirm Write Permissions

  1. In the LoadMaster WUI, go to System Administration > User Management
  2. Confirm the service user has All Permissions, not a read-only subset
  3. Save and retry

Add an Entry Manually

  1. From a host that can reach the LoadMaster, run: curl -sk -u '<username>:<password>' 'https://<loadmaster-host>/access/aclcontrol?add=white&addr=<test-ip>&apiformat=json'
  2. A successful call confirms the user can write to the allowlist
  3. An authorization error confirms the permission gap (see #KEMP002)
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