KEMP005 - Kemp LoadMaster API Interface Not Enabled

Agent error code #KEMP005 indicates that Knocknoc reached the LoadMaster but the API endpoint was not found. The API returned HTTP 404 Not Found, which usually means the API Interface is not enabled.

Knocknoc manages the global allowlist through the LoadMaster API. With the API Interface disabled, that API is not served.

Common causes include:

• The API Interface is not enabled in the LoadMaster WUI
• The Kemp LoadMaster URL points at a host that is not a LoadMaster
• A reverse proxy in front of the LoadMaster is not forwarding the API path

Steps to Resolve

Enable the API Interface

1. In the LoadMaster WUI, go to Certificates & Security > Remote Access
2. Enable the API Interface
3. Save and retry from Knocknoc

Confirm You Are Hitting the LoadMaster

1. From a host that can reach the LoadMaster, run: curl -sk -u '<username>:<password>' 'https://<loadmaster-host>/access/aclcontrol?list=white&apiformat=json'
2. A valid response returns a JSON or XML body describing the ACL
3. A 404 or an HTML page means the URL is pointing at something other than the LoadMaster API

Still Having Issues?

We can help you out, contact us at [email protected].