CHKP050 - Failed to Push Identity to Check Point Gateway

Agent error code #CHKP050 indicates that the Knocknoc agent's request to register a user's identity on the Check Point gateway was rejected, and the rejection did not match a more specific cause.

This is the generic "push failed" code. When Knocknoc can identify the precise reason it reports that instead: a missing access role as #CHKP052, a disabled Identity Awareness blade as #CHKP053, or a session timeout below the gateway minimum as #CHKP054. #CHKP050 is what you see when the gateway rejected the identity for some other reason.

Common causes include:

• The gateway rejected the request for a reason not covered by a specific code
• A transient gateway-side error during identity registration
• An unexpected gateway response shape, such as a localized message or a newer gateway version

Steps to Resolve

Look for a More Specific Cause

1. Check the Knocknoc agent logs for the underlying gateway response that accompanied this error
2. If a related code (#CHKP052, #CHKP053, #CHKP054) appears alongside it, resolve that first

Confirm the Knoc Configuration

1. Confirm the Access Role on the Knoc matches an Access Role object on the gateway (see #CHKP052)
2. Confirm the Identity Awareness blade is enabled (see #CHKP053)
3. Run Validate integration from the Knoc page to exercise the configuration end to end

For the full setup, see the Check Point setup guide.

Still Having Issues?

We can help you out, contact us at [email protected].