FSTL001 - Fastly Authentication Failed
Agent error code #FSTL001 indicates Fastly rejected the API token in the agent's Fastly-Key header (HTTP 401).
This is distinct from an authorization failure (#FSTL002), where the token is valid but cannot reach the service.
Common causes include:
- The token has a typo or trailing whitespace
- The token was revoked or has expired
- The token belongs to a user who no longer has access to the account
Steps to Resolve
- In the Fastly control panel, open Account > API tokens and confirm the token is still listed and active
- Create a replacement token if in doubt, then re-enter it in the Knocknoc backend configuration and save
- Run Validate connection in the Knoc wizard to confirm the new token is accepted