299999 - Internal Agent Error

Agent error code #299999 is reserved for unexpected internal agent failures that don't fit into any other category. It serves as a catch-all for unanticipated error conditions. If you encounter this error, it indicates an unexpected condition occurred within the agent that wasn't handled - essentially a potential bug or unhandled edge case.

 

Steps to Resolve

Report the Issue

Since this error indicates an unexpected condition, report it to the Knocknoc development team with as much information as possible. Useful information includes:

• Full agent logs if available
• A summary of the actions being performed leading up to the error
• The currently running agent and server versions (accessible through the Knocknoc admin portal) 
• The operating system/environment the agent is running in
• The configured Knoc the agent failed on (if any in particular)

Restart the Agent

While this isn't usually necessary or particularly encouraged, it can sometimes help as a short term solution if the agent is encountering unknown errors.